GOT ANY QUESTIONS?

We are here to help you. Find an answer to your questions below, or contact us if you have any further questions.

CONTACT US
FAQs
Tickets
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HOW MUCH DO TICKETS COST?
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Early Bird

  • General Admission without Camping: ($35)

I’D LIKE TO BECOME A PARTNER. DO YOU OFFER HOST PARTNERSHIPS?
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If you want to sell tickets and at the same time earn some money, you can join our host team by emailing us at mercadeo@vflfestival.com

Transportation and traveling
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HOW DO I GET TO ATITLAN NATURAL RESERVE?
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The festival is in Panajachel, Sololá, at the Atitlán Natural Reserve. It is a 4-hour drive from Guatemala City and 2:30 from Antigua, Guatemala. 

Remember that Voices from the Lake is an eco-friendly festival, so if driving to the site, please join us in our pledge to reduce carbon emissions by sharing lifts.

DOES THE FESTIVAL OFFER TRANSPORTATION?
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If you don’t want to drive to the site, you can book safe transportation through our accommodation partner Selina at the following link: https://selinaatitlan.rezdy.com/288102/shuttle-from-guatemala-city-to-panajachel

WILL THERE BE PARKING AVAILABLE?
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Car parks will open at 10 am on Saturday, allowing Festival-goers to arrive early when traffic volumes are low. Car parking passes will be available on site.

Accommodation
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WHERE CAN I STAY IN ATITLAN?
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Most festival-goers spend their weekends at hotels or hostels in Panajachel, but availability and bookings could be difficult. Therefore, we have partnered with Selina to offer attendees a better experience and an easy process to book accommodation. Moreover, you can ask us for a promo code to get benefits during your stay.

For more information, please visit: https://www.selina.com/guatemala/atitlan/

Contact information: Phone: 7762 1205 | WhatsApp: +502 5536 1847

WILL THERE BE CAMPING AVAILABLE AT THE FESTIVAL SITE?
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Camping at the festival site is possible, but tickets are limited. Please go to our ticketing provider to get your camping pass. Do not forget to bring your tent!

COVID Information
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WHAT ARE THE CURRENT COVID RESTRICTIONS?
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Taking a lateral flow test is not required before attending the festival. However, taking a test before traveling may be beneficial as a precautionary measure.

If you have symptoms of a respiratory infection, such as COVID-19, and you have a high temperature or do not feel well enough to go to work or carry out everyday activities, try to stay at home and avoid contact with other people until you no longer have a high temperature (if you had one) or until you no longer feel unwell.

ARE FACEMASKS MANDATORY?
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It is not a requirement to wear a face covering on the Festival site because it is an open space. However, we would advise everyone to be conscious of others’ safety and try to reduce the risk of spreading the virus, and we recommend that you bring face coverings with you in case you need one.

DO I HAVE TO BE VACCINATED?
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Please bring your vaccination card if the festival requests it as a mandatory country regulation. Please remember that the festival will proceed according to the measures and general rules in the country, during that weekend.

Rules & Regulations
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WHAT THINGS ARE FORBIDDEN TO DO AT THE FESTIVAL?
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Please be aware that the following items are forbidden at the festival:

  • Alcoholic Drinks

  • Drugs

  • Weapons

Visitors with a physical or sensory disability
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CAN I ATTEND THE FESTIVAL IF I HAVE A PHYSICAL OR SENSORY DISABILITY?
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We care about you! Please email us at mercadeo@vflfestival.com if you require any assistance due to a disability before November 15th. Please notice that the festival is located in an open space, so some reasonable adjustments could be made on-site.

Safety & complaints
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DOES THE FESTIVAL HAVE MEDICAL ASSISTANCE?
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There are medical teams all around the site, including a principal facility. Please reach out to the closest person for help.